| Job Title: Call Center Agent |
| Job Description |
|
URGENT HIRING! · Answering calls from customers professionally and responding to customer inquiries and complaints. · Respond to Emails and Chats in a professional and timely manner. · Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. · Handling and resolving customer complaints on offered services. · Follow call script & etiquette. · Providing information on the services offered. · Escalating inquiries to respective departments or supervisor as & when needed. · Taking part in training and other learning opportunities to expand knowledge. · Adhering to all company policies and procedures. Call; |
| Job Type: Full Time |
| Job Location: Dubai |
| Published: October 06, 2021 at 01:58PM |
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