| Job Title: Call Center Agent |
| Job Description |
|
Candidates with Call center experience Freshers can also apply, if they meet the language proficiency and keen to work in an international call center environment. skills: · Answering calls from customers professionally and responding to customer inquiries and complaints. · Respond to Emails and Chats in a professional and timely manner. · Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. · Handling and resolving customer complaints on offered services. · Follow call script & etiquette. · Providing information on the services offered. · Escalating inquiries to respective departments or supervisor as & when needed. · Taking part in training and other learning opportunities to expand knowledge. Adhering to all company policies and procedures. Call |
| Job Type: Full Time |
| Job Location: Dubai |
| Published: September 21, 2021 at 11:47AM |
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