Customer Service Executive Job in Dubai August 2021

Customer Service Executive

Job Title: Customer Service Executive

Job Description

Greet all the customer·
Reach the given target on a daily basis·
Provides outstanding customer service by placing the interests of the customers first and aiming to exceed customer expectations·
Promotes and maintains positive relations with all loyal clients and new customer·
To be able to report to branch as per given schedule·
To be able to work in a timely manner·
Complies with all department and company policies and procedures·
Contributes to the fulfillment of department and company objectives and goals·
Performs as a team member in allocating and coordinating the work flow·
Handles workload and customer queries with patience and empathy and not let the work pressure reflect on the way when dealing with the clients·
Maintains proper records of all transactions, cancellations, and issues computer generated receipts to the customers·
Maintains an awareness of all promotions and advertisement·
Maintains a clean and orderly checkout of the counter·
Answers customer’s questions and provides information on procedures or policies·
Maintains good relationship with all customer·
Trains and mentor new employees·
Strictly follow the Anti-Money Laundering procedures as per company rules and regulations·
Responsible for protecting the privacy of their customers by not discussing financial matters outside, they are required to only release account information to authorized individuals·
Reporting to the Assistant Branch Manager·
Ensures zero tardiness and absences·
Ensure the cleanliness of the counter·
Make sure to give 100% commitment in all sales promotion
– Freshers can also apply.