Call Center Agent Job in Dubai

Call Center Agent

Job Title: Call Center Agent

Job Description

We are looking for a Call Center Representative to join our company. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to up sell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets. call; 056-7184558 056-1703419

Job Type: Full Time

Job Location: Dubai

Published: August 18, 2021 at 11:43AM